At Yancheng Dengbang E-commerce Co., Ltd, we are dedicated to delivering high-quality trendy fashion bags and shoes efficiently and securely. Please read our transportation policy to understand our shipping and delivery process.
1. Shipping Areas
We offer shipping to both domestic and international locations. If you are unsure whether we deliver to your area, please contact us at sdfsd2342@gmail.com.
2. Shipping Methods
We work with trusted carriers to ensure your orders arrive safely and on time. Available shipping options include:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 3-5 business days.
Shipping times may vary depending on the destination, customs clearance, and unforeseen delays.
3. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order has been shipped.
4. Shipping Costs
- Shipping fees are calculated based on the order’s destination and weight.
- Free shipping may be available for promotional offers or minimum purchase requirements.
5. Tracking Your Order
Once your order is shipped, a tracking number will be provided via email. You can use this to monitor the delivery progress.
6. Lost or Damaged Shipments
- If your package is lost in transit, please contact us immediately at sdfsd2342@gmail.com.
- If your order arrives damaged, please notify us within 48 hours with photos of the damaged items for resolution.
7. Customs Duties & Taxes
For international orders, customs fees or import taxes may apply, depending on the destination country. These charges are the responsibility of the customer.
8. Contact Information
For any shipping-related inquiries, feel free to contact us:
📞 Phone: 15370083209
📧 Email: sdfsd2342@gmail.com